terms & conditions

  1. Any quote is an estimate of the costs, based on the information given to iFull productions ltd. Any additional work undertaken outside that outlined within the quote will be billed on additional actual hours/days worked on the project; we will always inform you prior to additional work commencement.
  2. All charges are exclusive of VAT where applicable. They do not include couriers, disbursements, list or directory purchases, hire or sourcing of illustrations, images or photography, or any postal charges.
  3. Any changes or varying of the set-up and operation of the campaign as outlined in the quote once the operation has started will be reflected in the final invoiced costs, as point 1 we will always make you aware of any additional charges.
  4. A deposit of 50% is required before commencement of all projects. The remaining balance in full is due upon project completion (see point 5).
  5. All balances for sales support, marketing consultancy and telemarketing projects are subject to invoice terms of 14 days payment. All balances for web or design projects are due for immediate payment upon completion of said project. No files will be released to client until full payment has been received.
  6. All information and data collected by iFull productions ltd, under the terms agreed, will become the property of your Company once the campaign has been paid for in full. All web, creative and marketing strategy projects undertaken will become the property of your Company only once the work has been paid for in full. We reserve the right to delay transfer of files or to remove any website for which full payment has not been received.
  7. You agree not to approach or attempt to approach any member of iFull productions ltd staff or its past or present contract retained staff, either directly or indirectly, with a view to the offer of employment or contract, save only through consultation with the management of iFull productions ltd, otherwise iFull productions will be entitled to compensation. Any work with our partners is on the same basis; all contact will be through iFull productions ltd only.
  8. iFull productions ltd will be under no liability if it should be unable to carry out its obligations under a contract for supply of a service as result of any cause beyond its control such as, but not limited to, Act of God, War, Strikes, Lock-Out, Flood, supply of services from third parties etc.
  9. iFull productions ltd shall under no circumstances whatsoever be liable for any indirect or consequential loss by the client howsoever caused.
  10. iFull productions ltd will always endeavor to deliver optimum campaign results for its clients. At the discretion of iFull productions ltd extra services may be offered at reduced or zero cost in circumstances where the Directors of iFull productions ltd deem it appropriate. Telemarketing, marketing consultancy, web activities and managed advertising activities are all initiatives with risk elements attached thus no retrospective discount can be appropriated.
  11. iFull productions ltd liability in respect of breach of non-performance shall be limited to the contractual value of the service to which the claim relates.
  12. iFull productions ltd reserves the right to delay work on a particular campaign until a satisfactory credit assessment has been received on the company for which we are extending credit. If the credit assessment is unsatisfactory, iFull productions ltd will not undertake the work unless full payment is made in advance.
  13. Where credit is extended this is subject to iFull productions ltd credit control policy. Statutory penalties will be enforced on all late payments, as laid down under the Late Payment of Commercial Debts (Interest) Act 1998 and Late Payment of Commercial Debts Regulations 2002 (SI 2002 No 1674), namely interest payable at 8% over base rate and fixed penalty charges of £40, £70 or £100 dependent on invoice amount.
  14. All information processes and methods of iFull productions ltd including this contract remain the copyright and legal property of IFull productions ltd.
  15. All contracts entered into by the company shall be constructed in accordance with and governed in all respects by the laws of England and Ireland.
  16. Acceptance of these terms and conditions can be made by post, fax or electronic mail. By placing an order for supply or products or service, these terms and conditions are taken as been accepted by all parties involved. All orders are subject to these terms and conditions of sale.